FAQ – R2PBet
Welcome to the FAQ section of R2PBet. This page answers the most common questions UK players ask about registration, bonuses, payments, and account settings. Whether you’re new to the platform or an existing member, you’ll find quick guidance here. For anything not listed, our support team is ready to assist 24/7.
How do I register an account?
To create an account, click on the “Sign Up” button on the homepage and fill in your basic details. You’ll need to confirm your email address and set a secure password. The process usually takes under a minute. Once registered, you’ll have access to both the casino and sportsbook features instantly.
What bonuses are available to new players?
New UK users can choose between two welcome bonuses: one for casino games and one for sports betting. The casino bonus offers up to £500 + 200 free spins, while the sportsbook bonus gives a free bet and odds boosts. You must select your preferred bonus during the first deposit. Minimum deposit for eligibility is usually £20.
What payment methods does R2PBet support?
| Method | Min Deposit | Withdrawal Time | GBP Supported |
|---|---|---|---|
| Visa / Mastercard | £10 | 1–3 days | Yes |
| PayPal | £10 | Same day | Yes |
| Skrill / Neteller | £10 | Same day | Yes |
| Bank Transfer | £50 | 2–5 days | Yes |
All transactions are processed securely and encrypted. Withdrawals may require identity verification as part of the KYC process. Players are advised to use payment methods registered in their name to avoid delays. GBP is fully supported for deposits and cashouts.
How do I verify my account?
Account verification is a mandatory step before the first withdrawal. You will be asked to upload a photo ID, proof of address, and payment method ownership. Documents can be uploaded directly from your account dashboard. Once submitted, our team will review and approve them within 24 hours on average.
Can I play on my mobile device?
Yes, R2PBet is fully mobile-optimised and works on both iOS and Android devices. You don’t need to install any app — simply log in through your mobile browser. All games, bonuses, and features are available on smartphones and tablets. The site adjusts to your screen size for smooth navigation and gameplay.
What should I do if I forget my password?
If you forget your password, click on “Forgot Password” at the login screen. Enter your registered email and follow the reset instructions sent to your inbox. If you no longer have access to your email, contact support to verify your identity manually. You’ll be able to reset your login credentials securely.
How do I contact customer support?
- Live chat is available 24/7 on the website.
- You can send email requests through the Help Centre.
- Support agents speak English and respond quickly.
Our team is trained to assist with payments, bonuses, account settings, and responsible gambling tools. You can expect a response within minutes via live chat. For more complex inquiries, allow up to 24 hours via email. Support is available every day of the year.